Why is trust such a big deal? When I was in the business world of banking and consulting trust was a key ingredient to client development. When clients felt like they could trust you, they would be more loyal, worry less and take your advice more readily.
It’s the same in any relationship. Take the marriage relationship for example. When both husband and wife trust each other they are more committed to each other, they worry less about what the other is doing while they are not around and they tend to listen better and accept what they hear.
Whether in business , marriage, friendship or any other relationships trust is vital to good health. When you trust someone, there is a comfort or easiness about the relationship. If you don’t trust your friends, you are less likely to open up and share much about what is going on in your life. If you don’t trust your spouse you are going to be skeptical of everything they say or do. If you don’t trust God you will not believe everything He says and hold back from giving him all of you.
So how do you build trust? Henry Cloud made this statement “Where there is a failure in empathy and understanding, trust is not built.” For trust to happen we must listen well. When you listen to someone with the intent of trying to understand them or where they are coming from it builds trust. You do this by being fully present with them, asking questions to clarify and by not prejudging or jumping to conclusions. When you listen with empathy, you are trying to put yourself in their shoes and understand their hearts. When you listen well and someone feels like you understand them, trust is deepened.
Trust is also built by being actively involved in that persons life. When you show that you are actually interested in them as a person it builds a bond. Showing that you value them and want to get to know them will build trust and strengthen the relationship. God demonstrated this quite well, He desires to know us at an intimate level, to always be with us and to care about every single part of our lives. Read Psalm 139.
Trust is also built when we treat others well, no matter what they can or can’t do for us. It is easy to treat people well, when they treat you well. But what about the people that have hurt you or offended you? What about the spouse that has been distant and irritable. When we extend grace, which is unmerited favor, to other people it builds trust and respect. Remember God gives us unbelievable grace.
Trust is also built when we are real with people. When we share that we are not perfect and that we do mess up. When we admit our mistakes and ask for forgiveness. When people see that you are willing to open up and show your weaknesses it builds credibility and trust. The people around you already know your weaknesses and when you mess up. When you admit it, it shows that you are real and not fake. Fake people cannot be trusted.
We also trust people that do what they said they would do. When you walk the talk, so to speak it builds trust. This is an issue of character and integrity. When you make a promise do you follow through or do you drop the ball. When you tell your spouse you will do something do you follow through or do you usually forget. Dependable people build trust and are entrusted with more.
Trust is not something that is just freely given. People don’t usually blindly trust. Trust is earned by our behavior. To build trust we must build the kind of character that the people around us can see on a regular basis. This takes diligent spiritual growth, that shapes you into the man or woman that God created you to be. The benefit of being trustworthy is healthy, happy relationships.