Success and Humility Go Hand in Hand

Many years ago, a rider came across some soldiers who were trying to move a heavy log without success. The corporal was standing by as the men struggled. The rider asked the corporal why he wasn’t helping. The corporal replied, “I am the corporal; I give orders.” The rider dismounted, went up and stood by the soldiers and as they were lifting the log, he helped them. With his help, the log got moved. The rider quietly mounted his horse and went to the corporal and said, “The next time your men need help, send for the Commander-in-Chief.” After he left, the corporal and his men found out that the rider was George Washington.

The message is pretty clear. Success and humility go hand in hand. The most successful leaders have a blend of humility and a drive to achieve the vision.

When it comes to leadership there are so many important qualities. However, I believe that humility is the foundation for all the other qualities.

People want to follow leaders who are confident in their direction and capabilities, and can make a decision. People also want to follow leaders who know who they are, and are comfortable in their own skin. But there’s a point at which confidence can slip into overconfidence. The Greek word, hubris, means “dangerous overconfidence” and “exaggerated pride.” Confidence without humility leads to hubris. There is a line that any leader can cross if they don’t embrace humility.

I believe humility is all about mindsets. Here are some key mindsets that drive the actions of a humble leader:

  1. Serve others – When we have the mindset that we are here to serve other people it keeps us humble. True humility is thinking about other people more than you think about yourself. That is a difficult thing to do, because we all think about ourselves all the time. But a mindset of serving others keeps us more aware of the needs of the people around us. It helps us to think about how we can lift others up, and help them in meaningful ways. It’s a desire to improve the lives of the people around us.
  2. Listening – The listening mindset goes along with serving others. If we are not listening to the people around us it is impossible to be humble. It’s also difficult to serve others if we don’t listen with the intent of understanding them better and how we can best serve that person. Listening shows that we care and really want know the best way we can help or serve that person.
  3. Self Awareness – This mindset helps us to be aware of our strengths and our weaknesses. A humble self-aware leader will ask for help and honest feedback. When we ask for help in areas we are weak or struggling in, it shows that we are aware that we cannot do everything on our own. When we ask for feedback it shows that we are aware that we can get better and learn from others. A self-aware mindset also allows us to admit when we are wrong and to ask for forgiveness.
  4. Adding value to others – a mindset of adding value to others goes to the heart of investing in other people to help them get better, heal from past hurts, and draw out the best in them. Humble leaders are always thinking about ways they can add value into the lives of the people around them.
  5. Grateful – A grateful mindset helps us to be aware of the many blessings in our lives, and to be thankful for everything that God and others have done to improve our own lives. Humble leaders are grateful for what has been entrusted to them, and therefore are good stewards of what they are given.

I could keep going with other mindsets that humble leaders have, but this lays a good foundation for anyone that wants to be a better leader at work, home, school or community. Think about what your mindset is like when it comes to leadership and humility. Non of us have arrived and are perfect in this area of humility. We are all a work in process, and when we can learn from our failures, ask questions and listen well, it helps us to add value to others and to be grateful for what we have.


How to Communicate with Your Spouse Part 1

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When it comes to communicating with your spouse or anyone you are close with, the five love languages are a great place to start.  If your spouse feels loved then communication tends to be better and easier.  If they do not feel loved, communication will breakdown.

So let’s take a look at the five love languages.  You can read more about these in Gary Chapman’s book The Five Love Languages

  1. Words of Affirmation

A compliment speaks a Thousand Words! – It’s nice to get compliments from your co-workers, your boss, your friends, your parents or your children, but nothing compares to a compliment from your spouse.

  • This love language helps encourage and give courage to your spouse.
  • If it’s their main love language a simple compliment or word of encouragement can fill a tank for days.

Control that Biting Tongue – Words can kill, damage and destroy.

  • Proverbs 12:18 Reckless words pierce like a sword, but the tongue of the wise brings healing.
  • Proverbs 12:25 An Anxious heart weighs a man down, but a kind word cheers him up.
  • Proverbs 15:4 The tongue that brings healing is a tree of life, but a deceitful tongue crushes the spirit.
  • Proverbs 18:21 The tongue has the power of life and death, and those who love it will eat its fruit.
  • James 3:8 but no man can tame the tongue. It is a restless evil, full of deadly poison. Read that whole chapter!

Dispel Dominance – Real love makes requests, not demands.

  • When you tell your spouse what needs to be accomplished and do so by lashing out over-assertive words, even if you mean well, you will make your spouse feel Stupid and your words seem to belittle their know-how.
  • But if you make a humble request to your spouse, you are affirming their worth and abilities.
  1. Quality Time
    • Being close does not mean being together.
      1. Togetherness involves more of a connection than just being in the same room or the same house.
      2. Togetherness is when you are paying attention to each other while your together. Your giving your full focus, your fully present and engaged and listening.
  • It doesn’t mean you have to always be talking, it could be having a conversation and then going on a walk together, or watching a favorite TV show together or wash the dishes together or prepare food together.

Talk less, listen more

  • Ask questions and make sure you are paying attention. For men, don’t try to fix things, just listen repeat back some of the things she is saying and ask some questions if needed.
  • A great way to allow for this to happen is to ask your spouse how their day was and then shut up and listen.
  • Your spouse needs to be able to talk to you about what’s going on in their world – at work, at home with the kids, with family or friends.
  • Just 5-10 minutes of this can change the entire evening and atmosphere of the home.
  1. Receiving Gifts

Gifts: a Remembrance, a Symbol of love

  • Gifts can make a spouse feel important, cherished and sweetly remembered.
  • If this is a primary love language this will make his/her day and make them feel special, loved and secure.
  • It’s not as much how much you spend, it’s the fact that you thought about them and took the time to get them something.
  • It’s knowing your spouse well enough to know what they really like

The Gift of Self

  • Sometimes you need to give the gift of yourself by being fully present for your family.
  1. Acts of Service

In Everything you do, do it for Love

  • A husband helping with household chores like laundry, doing dishes, cleaning the house, taking care of the children etc or a wife fixing a leaking pipe, mowing the yard, fixing an appliance.
  • These need to be things that are not you normal household duties that you have agreed on.
  • Again it is when you notice something that needs done and do it without being told.
  • It sends a message that you are important to me, our home is important to me, our children are important to me.
  1. Physical Touch

Hold her when she cries

  • This can be hard for most men as they don’t know what to do when she is upset.
  • A loving husband will not turn and leave, go smoke, get a drink or give a lecture – he will hold her in a tight embrace, run his fingers thru her hair, maybe kiss her head, stroke her hand and make her feel safe in the power of his arms.
  • A physical touch can make or break a relationship – It can communicate love or hate

Touch as if it’s always the first time

  • Touch gives an emotional boost
  • It keeps the fire ablaze – is soothing and healing
  • For men physical touch includes sex but more than just the act of sex it’s the touching by both along the way.
  • Slow down and enjoy each other.
  • Just like a child needs physical touch in order to develop, adults need touch to stay emotionally and mentally healthy.

Talk to your spouse about what their love language is and what yours is

Tell your spouse what is most meaningful to you – don’t make them try to figure it out – (Women)

All of these are important even if it’s not a primary language

Start today, tonight before you go to bed.

 

A Key to Stronger Relationships

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I’ve been studying the idea of vulnerability and how that plays out in our relationships.   Brene Brown has some incredible insights on this tough topic.  Much of this post is based on her research.

One of the things that keeps us from being vulnerable is shame.  Shame thrives in secrecy, silence and judgement.  However when we introduce empathy, shame cannot grow.  So in order to be open and vulnerable we need to be around people that are great at empathizing and we need to learn how to be empathetic with others.  Learning how to be empathetic is one of the most powerful ways to improve your relationships.

In order to be empathetic we need to be able to see the world as others see it.  This is all about perspective, being able to take the perspective of another person and not our own.  It’s being able to listen to someone and not interject our own experience but to really what to hear it from them.  It’s not one upping the person by sharing what you did or how you messed up.  It’s being able to realize that our lens of life and our experiences are different than others and being OK with that.

Empathy also requires that we are nonjudgmental.   Most of us are  judgmental and we are usually judgmental in areas where we are vulnerable to shame.  We tend to judge people that are worse than we are so that we feel better about ourselves.  We do that because we are looking for validation that at least I’m not as bad as so and so.

Empathy is not our default or natural mode, it’s a skill that must be worked on and developed in order for this to happen naturally.  Empathy is usually very subtle, it can be just a knowing look or going to be with someone in a time of crisis instead of calling to express sympathy.

When we empathize with someone, we go to that dark place with them, we don’t flip on the lights and try to cheer them up and fix the problem or make light of the situation.  It’s like walking up to your friend that is in a hole and going down into the hole with them, but knowing how to get back out of the hole because it’s not your hole.  Sympathy is walking up to the hole and asking what happened.  When they tell you, you express that your sorry to hear that, that’s a terrible thing.  Let me know if there is anything I can do to help.  There is a big difference.

When we empathize with someone, we are creating a safe environment for people to be vulnerable.  Being vulnerable is one of the most accurate measures of a persons courage.  To be vulnerable takes bravery, because it is walking into uncertainty, it’s taking a risk and it’s exposing your emotions.  It takes courage because the reality is you can get hurt when you do this with someone that is not able to empathize or keep things confidential.

However if you live in secrecy, and silence you might feel safe, but are most likely miserable.  When we are vulnerable we are our true self.  We are showing that we are imperfect, messed up, awkward and goofy.  The greatest relationships are the ones where you can be all  of that and the person loves you even more.

So if your looking to improve your relationships, first learn how to empathize better with the people around you. Work on those skills of listening and trying to understand their perspective.  Don’t try to fix them or the situation, but let them know we can do this together.  Then work at being vulnerable with the people in your life.  Expose yourself emotionally by being honest about your struggles and your shame.  When we do that there is incredible freedom and life when we push past our fear.

 

Unexpected Words From God

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Last week I attended a Night of Worship at the Dover campus of NewPointe Community Church.  I am a pastor at one of the other campuses, so it was nice for me to just be a regular guy attending and worshiping.  I have to admit I went to see if I could get some ideas on how to make our worship event better the following week.  As I got there and walked in I connected with a few people I know, but was pretty anonymous and slipped into a seat about a third of the way up.  As the music started I sang, prayed and even raised my hands throughout the evening.  I was also critiquing some of what was happening, making note of things I would do differently and things that I liked.

Then God did something unexpected.  I don’t remember the exact time during the service or what song we were singing, but I heard God say “Don’t Eat!”  I have to admit I was a little startled and confused.  I asked God if that was from Him and if I heard him right.  I heard it again “Don’t Eat!”  That same morning in the church service I sat in on at my campus our senior pastor had mentioned the idea of Fasting as a spiritual discipline.  I have fasted before with other people and by myself.  I have given up TV, sports, coffee, food, meat and movies.  Yet this time was different because God was telling me not to eat.

So I didn’t eat any food for the next three days.  Each day I talked to God and when I asked if I could eat I heard “not yet”.  During those three days, I was hungry and even felt some hunger pains.  Yet each time I thought about being hungry I immediately connected with God and talked to Him.  I felt such an inner peace and strength that seemed to get stronger each day.  This three day fast reminded me how much I take food for granted.  I don’t have to wonder where or when my next meal will come from.  I can eat anytime I want and eat anything I want.  Yet I am not all that grateful for what I have.

It’s the same way spiritually.  God is with us all the time, we can talk to him anytime and ask for anything.  Yet too often we take that for granted and only turn to him when things go wrong or we need something.  Those three days of eating reminded me that I need God 24/7.  That when I am connected to him the temptations are less powerful, the way I respond to things is much better and I make better decisions.

Psalm 63:1 says “God you are my God.  I search for you.  I thirst for you like someone in a dry, empty land where there is no water.”  When I read that I had to admit that I do not pursue God like I would pursue water if I had none.  Am I really hungry for God, desperate to know him more and more?

Jesus said this in Mathew 5:6 “Blessed are those who hunger and thirst for righteousness, for they will be filled.”

When push comes to shove, what is most important to me?  What takes priority?

God doesn’t need people to evangelize the earth, do missions projects or give away millions of dollars.  He looks for people who will worship him in spirit and truth.  Not just on Sunday mornings or whenever our day of rest is.  God wants people who will worship him in the way they live.  God made us to worship and every day we worship something.

When I hunger and thirst for God and seek him with all my heart, I get a glimpse of how much he loves me.  As I grow, I understand a little bit better the depth of that love.  God’s love for me never changes, yet as I change and grow, I get a clearer perspective of God, the world around me and the people in it.

That all came as a result of hearing two words from God and then obeying him.  What would happen if we would listen to God all the time and really trust him with everything?  What would happen if we did what he told us to do?  What if we would follow his commands and live our lives fully surrendered to him?

On Thursday morning I woke up and knew I could eat again.  The granola with Almond milk tasted better than ever before.  I was grateful for the food I had in the house and once again my mind turned to God and his provision and care for me.   I had a good day with my wife and got some time to rest and relax.

Then on Saturday something happened that I almost missed.  It’s easy to just write things off as weird or a coincidence. I was bored and was flipping through the television, looking to escape into a movie or something entertaining before the Buckeyes came on that evening.  We all know that there are lots of unwholesome things on television and I can get drawn into movies or shows that have too much sex, violence and bad language in them them.  As I was searching, the smoke detector in the room beside be would beep from time to time.  I thought that was odd, but dismissed it because I figured it just needed new batteries.  I ended up watching a movie that was not the best choice.

I told my wife afterward about the smoke detector and as I was telling her I realized the smoke detector is hard wired and does not use batteries.  It has not beeped since then.  Then it hit me, was God warning me, trying to get my attention and help me avoid temptations.  Then this verse came to my mind in 1 Corinthians 10:13: “No temptation has seized you except what is common to man.  And God is faithful; he will not let you be tempted beyond what you can bear. But when you are tempted, he will provide a way out so that you can stand up under it.” 

I wish I had that power I felt when I was fasting all the time.  If only I had paid closer attention to that warning, I could have fed my mind with something much better.  I don’t always turn to God even when he is right in front of me.  I guess that is the human side of us, yet God’s love never changes and he sees me as his beloved son even when I miss the way he gives me to escape temptations.

I am excited about what God is doing in me and who he wants me to become.  The more I seek him and hunger after him the more he can use me to impact and influence other people.  The more I listen and pay attention and then obey what he is telling me the more fruitful my life will become.  We are all in process and when we allow God to drive and we trust him amazing things can happen.

The One Skill That Will Transform Your Leadership

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When it comes to leadership development there are so many resources out there that it can be hard to know what to focus on.  I love reading about leadership and how to develop solid healthy relationships.  Developing as a leader is vital for you to survive in your work environment, your home environment and in your own personal internal world.

There is no magic pill to take to become a great leader.  It takes hard work, patience, failure and learning from experience to become a great leader.  The same can be said of a great marriage or relationship.

The one skill that I have kept coming back to, that makes the most difference is listening.  If I had to name one skill that could make the biggest difference in any organization, family, marriage or individual it would be listening.

When the people around you truly believe you are listening to them they feel that you care and value them.  That creates a place where people feel safe, trusted and valuable.  When people don’t believe you are listening to them, it creates many negative emotions like fear, anger, frustration, helplessness and indifference.

Entire books have be written about listening, but I want to give you a few simple things you can do at work and home to improve your listening quickly.

  1. Stop trying to multitask – When you are in a meeting or someone is talking to you, stop what you are doing, turn your body to face them, look them in the eye and focus on what they are saying.  When you have your computer open or are watching TV or are looking at your phone or glancing past their shoulder, you are sending a message that this is not important to you and that you aren’t interested.  That immediately generates negative emotions in the other person.
  2. Ask Questions – When you ask questions to clarify or find out more, it communicates that you really are interested and want to understand.  This helps to avoid misunderstandings and keeps you from trying to redirect, avoid or be defensive.  When you are seeking to first understand before being understood you will automatically start thinking of questions to ask before you start giving your answer or your defense.
  3. Follow-up – When you follow up with someone or follow through on something it sends the message that you listened.  Even if you cannot do what they asked, it is vital to get back with them and explain why.  Simply sending a follow-up email, writing a note or sending a text are great ways to let that person know you heard them and value them.  When someone tells you something or asks you for something and you never get back with them it sends the message that you don’t care and they are not important.
  4. Respond quickly – When someone sends you a message, whether its a text, email, phone message or direct message, respond as soon as possible.  Even if you can’t give them a full answer, at least acknowledge that you got it and will be getting back to them.  People communicate through messaging and so as a leader it is important to respond as quickly as you can.  It sends a message that you value them.  Find a good system that works for you to respond to all the messages you get everyday – No excuses just do it.

If your focus is on listening to the people around you, you will also start noticing things.  You will pick up on when someone is struggling or hurting.  You can even get some great new ideas.  Listening will also help you be more patient, less emotional and more respected.

If you think about the people you like to be around, it’s people that listen well, they ask you questions and seem to be genuinely interested in you.  Listening is something that’s ultimately done by an individual.  Yet an organization or family can also have a culture that endorses and supports listening in all directions and ways.

One of the best ways you can develop yourself is to become a better listener.  The cool thing is that you can start today, right now, with the next conversation you have.

4 Ways To Growing Your Faith

This week I met with my older brother Brian for lunch.  We don’t get to spend much time together anymore so it was nice to meet with him and talk about what is going on in his life.  He is facing some big life-changing things like starting his own business, being an empty nester and getting involved in ministry at his church.

As we talked, I could see and hear how much God has been working in his life.  He has grown more in the last two months than he had for the last several years.  God really has gotten a hold of him and he is following God with all his heart.  As I heard him talk about how close he felt to God I got to thinking about how many people aren’t experiencing that kind of relationship with God.  Brian includes God in every decision and won’t make a move without hearing from God.  He works hard at what he knows he should be doing and waits on God for things he is unsure of.

So here are a few keys I learned from Brian to growing our faith:

  • Listen – Most people are busy and we run from one thing to the other.  We can fill our lives with all kinds of activities that distract us from listening to God.  Brian’s new journey started while on vacation away from the distractions of life.  Say no to some things so you can slow down and listen more and run less.  Maybe its time for a short retreat to listen to God.
  • Read – Even if your not much of a reader, this is a key to growing spiritually.  Most people don’t use much of the brain God gave them.  I know I don’t.  Reading the Bible and books about God, christian living, relationships and even leadership will stretch your mind and help you to grow.  Brian told me he has read more in the last two months than he had in the last 10 years.  He said his mind has been opened up and he is able to learn and grow like never before.  Make a goal of reading a book of the Bible and another book on faith within the next two months.  Reading feeds your mind and is one way to hear from God.
  • Pray – That may sound simple, yet many of us don’t take the time to pray.  When we do its a quick thought or running through a list of items we need help with.  What I am talking about is having a real conversation with God.  Pouring out your heart and opening yourself up to what God wants to do in you.  Start to pray out loud even when you are alone.  Brian has gone on prayer walks and spends time throughout the day in conversation with God.  Make it a practice to praise and thank God every day, confess anything that needs confessed, pray for people that God brings to your mind.  Also pray for God to fill you with the Holy Spirit and for wisdom, courage and strength to do His will.  You might even consider fasting and praying.  Maybe you should get on your knees or even bow down on your face and pray & listen.
  • Do – It is great to read, study, learn and pray, yet if you don’t do something you will not change.  Brian got involved in his church.  He volunteered for the prayer ministry and quickly began leading that ministry.  This helped him put into practice what God started in private.  He started praying for people and God started using him to impact peoples lives.  He did some things that made him uncomfortable and stretched him, and God used it to change him and the people around him.  When you listen, read and pray God directs you in what to do.  God will give you opportunities to influence other people, serve other people, encourage other people and even heal other people.

Lead On

Seven Communication Ideas

Communication is one of the most important skills a leader has. The ability to clearly communicate with the people around you is vital to the success of any business, marriage or relationship.

When it comes to any kind of leadership, it’s all about how you handle the relationships around you. Whether you are at home, work, school or out with friends, communication sets the tone. People want to be heard, understood and appreciated. If you can do that we’ll, you will be a great leader, spouse or friend.

Here are a few ideas on how to improve as a communicator. Do these these things consistently and your relationships will improve.

– understand your listeners frame of reference – this is important because everyone has a different filter. They have different experiences, personalities, hurts and hang-ups. So you need to think about how they might view what you are saying, not from your perspective but theirs.

– know the facts and the truth about the topic – focusing on the facts and truth can help take the emotion out of it. It also will help your listener understand the why behind your message.

– shed light on the issue – you need to clearly explain why this issue is important to your listener.

– get their full attention – you must know the best time to have the talk. Only address important issues when you have someone’s full attention. You might need to make a statement or ask a question that will get their attention. Never use negative tactics like sarcasm or yelling or swearing.

– use word pictures or stories – people remember pictures and stories much better than words. Try to use a story to bring clarity to what you are communicating and why you are feeling a certain way.

– focus on the real issues – it takes work to figure out the real issues that are driving someone’s behavior. Asking questions to try to understand the real issue is important, but you must listen without reacting or challenging them as they answer. Patiently ask clarify questions and even repeat back what they said.

– finally, be interactive – what I mean by that is don’t lecture someone, make it more of a conversation. When you listen before you speak, you send the message to the other person that you care about them. If things begin to escalate stop, take a deep breath and ask a clarifying question. If you cant do that, then you need a break until you or the other person are in a better place to talk.

Communication is something we do every day. If we don’t work at it and improve the way we communicate all of our relationships will suffer. If this is an area of struggle find someone to coach you, it will be well worth the effort.

The Game Changing Relational Skill

Empathy is critical to emotional health. This is the ability to discern emotions in others and then experience, within ourselves, the same emotion. This is much different than sympathy, which is the mental awareness of what another person is going through.

Developing the ability to empathize is important if you want to improve your relationships and get healthy emotionally. Why is it important to be healthy emotionally. Well, I believe that our emotions play a big part in our physical and spiritual health as well. Emotions live inside us and if painful emotions are living inside you they eventually come out in behavior, thoughts and attitude. Unresolved emotions can lead to physical illness and mental damage as well. It also affects your relationship with God.

Emotions should not control us, we should understand and control our emotions. We should not try to shut off our emotions or hide them, that is why empathy is so important. It helps us to connect with and understand other people much better.

To develop empathy we must learn to listen and observe words, sounds and body language. Jesus was amazingly empathetic. He was moved with compassion as he discerned the needs and pain of others. Read Mathew 9:36 and 20:34.

When we can empathize with someone three things will happen:

1. The other person will feel that someone cares for them and is willing to enter into their emotional world.
2. They feel like someone understands them.
3. They feel that it’s ok to be emotional and express emotions, in other words, my emotions are legitimate.

All emotions can be grouped into two categories: Potentially painful and potentially positive. The Bible teaches us how to attune or empathize to these two groups of emotions. In Romans 12:15 it says, “Rejoice with those who rejoice and mourn with those who mourn.”

When someone is sad, we often think it is important to try to cheer them up. That is our natural response, but what is actually most helpful is to be sad with that person. Seems odd, but that is what empathy is. The people around us will feel blessed when we allow and encourage them to express their positive or painful emotions and we either rejoice or mourn with them.

This life skill of empathy is a game-changer for relating to other people. This skill allows you to connect with people in a way that helps them feel safe and valued. They will actually feel better after talking with you than before. It also helps you to better understand why people do what they do.

As a mentor and a pastor this skill has helped me to help other people. When people cannot process their emotions with someone they end up in a downward spiral that leads to destruction of relationships, and their physical well being. It often causes them to feel distant from God as well. To stay healthy emotionally a person must be able to process and express their emotions to God and other people.

As a leader, spouse, parent, boss, employee, sibling or friend, the ability to empathize will improve your relationships and deepen them as well. Learning this skill takes time, effort and patience. Paying attention to the details, asking the right questions and sometimes just being silent and feeling the emotion the other person is feeling. This can be hard work and frustrating at times, but in the long run empathy leads to better emotional health for you and those around you.

The Three Main Roles Of A Leader

 

 

 

Whether you are a leader in the business world, non-profit world or church world, if you are a follower of Jesus Christ you have three main roles.  These roles are each important, but you can’t be effective as a leader unless you are doing all three.

The three roles I am talking about are Shepherding, Equipping and Developing.  First lets look at shepherding.  This may not be a term you use much in the business world but it is a great description of a leader that cares for the people he is leading.  You see a shepherd is responsible for the flock of sheep entrusted to him.  He knows each sheep and makes sure they have what they need and pay attention when one gets hurt.  He leads them to where they need to go and develops a trusting relationship with the sheep.

So what does that look like in today’s world.  Here are some things a leader can do to shepherd his team:

  • Care – people don’t care how much you know until they know how much you care.
  • Guide – In this role you will need to guide people in the direction you want them to go. Sometimes a gentle nudge or sometimes a more direct push.  This can get messy as people are messy.  It’s knowing when to nudge and when to push.
  • Pay attention to immediate needs – If one of your team is having a personal crisis be sure to pay attention and listen to see how you can help them through it.  It can also be simply making sure your team members have what they need to get their work done.
  • Need-oriented – When you are in shepherding mode you are making sure that basic needs are being taken care of and that vital resources are made available.
  • Listen – Take time to get to know the people you lead.  Listen, ask questions about their family and show them you are concerned.
  • Listen some more – This is all about establishing trust with your team.  When you take the time to get to know them personally people start to trust you more
  • Be vulnerable – this takes courage as a leader, but your team needs to know you and what is going on in your life as well.  If you are real with them, they will be real with you.

Another important role of a leader is to equip the people on their team.  Here are some thoughts on equipping people:

  • Training – this is about making sure they are learning the skills needed to do the job.
  • Direct – In this role you will need to tell people what to do.  You will need to give them their objectives and maybe even help with the strategies on how to accomplish the objectives.
  • Task focused – to equip someone you need to assign some tasks to them to see how they handle it.  This is a great way to test them to see what their capacity is.
  • Skill-oriented – In this role the leader is focusing on skill sets that are needed to be effective in their area of work.
  • Coaching – this is when you are working on fundamentals and keep bringing them back to those basics that make a difference.  Explaining the why behind what we are doing.
  • Instruction – often the leader is in teaching mode or is making sure that someone on the team is teaching the others how to do something.
  • Demonstration – The leader needs to model what he wants done.
  • Experience – Here you need to allow people some room to grow, stretch and make mistakes.  Then evaluate those experiences with them to make sure they are learning from that experience.
  • Assessment – You need to debrief often with people so that they are clear on the objectives and expectations you have.  This should be done one-on-one and in teams.

The last role is that of development.  This is the hardest of the three roles because it takes the most time.  However, this is the most powerful role a leader has and brings the biggest results in the long run.

  • Training for personal growth – Here your time with them has a different focus, it’s more on their personal growth and having a plan for them in that area.
  • Influence – In this role you are more a presence and the people you lead will set their own objectives and strategies with your oversight.  They will take initiative on their own and you are more their cheerleader.
  • Personal Focus – You should have a plan for each team member based on where they are at in  their development.
  • Character-oriented – Here is where you dig a little deeper and talk about character qualities and work on developing stronger character and healthier relationships
  • Few – You usually can’t do this with everyone on your team.  This should be your high potentials.
  • Empowering – Here is when you can allow them to lead and get out of their way
  • Mentoring – Your role is more of a mentor, sharing your life experience with them and answering the questions they have.

These roles are all vital and you will have to play each role every day based on personal and work situations.  At times you will need to shepherd and care for even your most talented people.  It takes some time and practice to be able to switch gears based on the situation and the person, but the results will be worth it.

How Healthy Are You?

 

When we talk about health most of us think about our physical health.  That is an important thing and I try to take that seriously by eating healthy and exercising.  Emotional and spiritual health is something we don’t think about or talk about as much.  I believe that they are even more important than physical health because they contribute to physical health.  When we are unhealthy emotionally or spiritually it can actually contribute to physical problems because of the unhealthy beliefs and thinking that contribute to the emotional state we are in.  So how do we get a handle on how healthy we are emotionally.

One of the biggest indicators of emotional health is the level of trust a person has.  The dysfunction of mistrust hurts relationships, marriages, work environments, churches, families and even entire countries.  Mistrust and control often go hand in hand.  At its core control comes from not trusting others to make healthy and wise choices.  Mistrust is often present when there is not proper clarity and when boundaries are not defined.  When their is a lack of communication people begin to mistrust.  Here are some things that create a culture of mistrust, either at home or at work:

  1. Approaching people from the beginning with an attitude of mistrust. Many people have a built-in attitude of mistrust.  This attitude says, “I will not trust you until you prove that I can trust you.”  That is the reverse of what a healthy person would think.  This attitude often is the result of being hurt in the past and therefore guarding against that ever happening again.
  2. Believing something to be true when you don’t have all the facts.  In other words assuming things that turn out to be false or untrue.  This happens when you don’t ask questions and dig for the truth.  It also happens when you automatically think the worst instead of believe the best.
  3. Believing what someone says without hearing the other side of the story or knowing all the facts.
    Healthy people don’t draw conclusions without doing due diligence.

So how do you build trust?  How do you change a culture in a home, church or workplace that has mistrust?

  1. Choose to trust unless you are given a reason not to.
  2. Assume that motives are right even when you disagree.
  3. Be proactive in clarifying issues rather than assuming something to be true.

Finally here are some trust building principles that will help transform your relationships at home and at work.

  • Choose to Trust – Choose to trust people unless they give you a reason not to.  When trust is broken make the effort to let that person know how trust can be re-established.
  • Be up-front and candid – Tell people what you are thinking and don’t hope they pick up on your hints.  Tell people what your expectations are and be clear about what you are thinking and why.
  • Keep your Promises – Do what you say you will do and be honest when you know you can’t.
  • Act Consistently – Your life needs to match your words.  You need to be consistent in how you treat people, how you express love to people and how you handle conflict.
  • Listen Carefully – This will transform your relationships because it will help to cut down on misunderstandings.  To listen well you need to ask clarifying questions, repeat back what the person said, honestly consider peoples opinions and suggestions and even change your mind if they have a better idea.  Seek first to understand and then to be understood.
  • Caring for People – Be genuine and treat people the way you would want to be treated.  Care about them as a whole person not just for how they can help you.  No one cares how much you know until they know how much you care.
  • Be Self-Disclosing -Be quick to admit your own weaknesses and when you have made a mistake.  Share your story with people in appropriate ways.  For people you are close with open up and share the good the bad and the ugly.  If you are hiding something, it eventually comes out in your behavior.
  • Empower people don’t control – Give people the freedom to do what they are responsible to do.  Allow them to make mistakes and coach when necessary.  In a marriage relationship this means allowing your spouse to have other friends and activities they enjoy.  Clarify your desires and vision for your marriage.  Speak their love language without expecting them to speak yours.  Don’t give in order to get.
  • Clarify, don’t Assume – Always believe the best instead of assuming the worst.  When he is late again, believe that he had a busy day and something unexpected came up instead of assuming he intentionally worked late to make you mad.

Healthy people trust, unhealthy people mistrust.  It is the same way spiritually.  Healthy people trust God completely and believe He will do what he says He will do.  I encourage you to get healthy, take a risk and start trusting more.